Advanced Healthcare Solution

Stop Referral Leakage with Seamless Referral Management

Loop connects care teams, simplifies doctor-patient referral pathways, and engages patients throughout their care journey—all with a seamless user experience.

Loop product dashboard showing user, facility, and referral analytics
Challenges & Solutions

Overcome Healthcare Referral Obstacles

Loop addresses the most common referral pain points with proven solutions that deliver measurable results.

Lost Referrals

The Challenge

Referrals disappear into black holes without proper tracking. Healthcare organizations lose millions annually from referrals that never convert to appointments.

  • • No visibility into referral status
  • • Manual processes prone to errors
  • • Patients fall through the cracks
  • • Revenue leakage goes undetected

Our Approach

Complete referral visibility with automated tracking, real-time alerts, and comprehensive reporting to prevent any referral from being lost.

  • • Automated referral capture from all sources
  • • Real-time status tracking and alerts
  • • Comprehensive leakage reporting
  • • Revenue recovery analytics

Slow Processing

The Challenge

Manual routing takes weeks, causing patient dissatisfaction and competitive disadvantage. Administrative staff waste hours on repetitive tasks.

  • • Weeks-long processing delays
  • • Manual routing inefficiencies
  • • Patient frustration and abandonment
  • • Staff burnout from repetitive work

Our Approach

AI-powered intelligent routing that considers specialty, availability, insurance, and urgency to process referrals in hours, not weeks.

  • • Smart routing algorithms
  • • Automated workflow orchestration
  • • Priority-based processing
  • • Staff productivity optimization

Communication Gaps

The Challenge

Fragmented communication leads to care coordination failures, duplicate testing, and operational risks across organizational boundaries.

  • • Siloed communication systems
  • • Information gaps between providers
  • • Duplicate tests and procedures
  • • Information management challenges

Our Approach

Loop creates a robust communication channel that follows patients throughout their care journey. Our messaging and document sharing ensures seamless coordination between all providers while maintaining efficient information flow.

  • • Centralized messaging
  • • Centralized document sharing
  • • Cross-organizational collaboration
  • • Audit trails and transparency

Patient No-Shows

The Challenge

Patients left uninformed about their referrals result in high no-show rates, wasted provider time, and dangerous gaps in care continuity.

  • • High no-show rates (up to 30%)
  • • Patients unaware of appointments
  • • Wasted provider time and resources
  • • Delayed or missed care opportunities

Our Approach

Proactive patient engagement with automated SMS reminders, self-scheduling capabilities, and personalized preparation instructions.

  • • Automated appointment reminders
  • • Pre-visit preparation guidance
  • • Multi-channel communication options

Limited Analytics

The Challenge

Lack of actionable data on referral patterns and network performance leads to missed optimization opportunities and suboptimal decision-making.

  • • No referral pattern insights
  • • Limited network performance data
  • • Missed optimization opportunities
  • • Decisions based on incomplete information

Our Approach

Comprehensive analytics dashboard with real-time insights, predictive analytics, and actionable recommendations for network optimization.

  • • Real-time performance dashboards
  • • Predictive analytics and trends
  • • Network utilization optimization
  • • ROI and outcome tracking

Desktop Limitations

The Challenge

Desktop-only systems prevent providers from managing referrals on the go, leading to delayed responses and missed critical updates.

  • • Limited to desktop access only
  • • Delayed response times
  • • Missed critical notifications
  • • Reduced provider flexibility

Our Approach

Native mobile application with push notifications, offline capabilities, and full referral management functionality accessible anywhere, anytime.

  • • Native iOS and Android apps
  • • Push notifications for urgent referrals
  • • Offline functionality
  • • Full feature parity with desktop

Ready to Transform Your Referral Process?

See how Loop can address your specific challenges and deliver measurable improvements to your referral workflow.

Schedule Your Demo
Role-Based Solutions

Tailored Solutions for Every Healthcare Role

Loop empowers every stakeholder in your healthcare ecosystem with purpose-built tools that solve their unique challenges

For Care Teams

Eliminate coordination headaches and focus on what matters most—patient care

Team Communication

Exchange patient information with confidence through our messaging system that enables seamless collaboration between care providers.

Frictionless EHR Integration

Connect with your existing systems without disruption, eliminating duplicate data entry and ensuring your team works with complete patient information.

Real-Time Communication Feed

Deliver focused educational materials to targeted audiences, keeping everyone informed and engaged.

Engagement Tools

Utilize in-app polling, surveys, and push notifications to gather feedback and drive participation.

For Physicians

Enhance your referral network and stay connected with your patients throughout their care journey

Patient-Centered Communication

Easily update referring teams about their patients, ensuring everyone stays informed and connected.

Care Team Creation

Customize your care team based on facility location, ensuring the right specialists are always available.

Therapy Awareness

Educate your referring networks with targeted information, improving patient outcomes and building stronger relationships.

Multi-Faceted Search Engine

Find the right provider with advanced filtering options, ensuring patients receive the best possible care.

For Patients

Stay informed and engaged throughout your care journey, with tools that empower you to take control of your health

Comprehensive Communication

Opt-in email preferences and customizable templates, ensuring you receive the information you need, when you need it.

Patient-Centered Engagement

Connect caregivers across multiple symptoms, building a support network that empowers you to manage your health.

Useful Information Dissemination

Google Maps integration and provider information, making it easy to find the care you need, when you need it.

Reduce Wrong Referrals

Optimized referral search engine workflows, ensuring you're connected with the right specialists for your needs.

Measurable Impact

Measurable Value For Your Organization

Loop delivers quantifiable benefits that directly impact your bottom line and patient satisfaction

Revenue Growth

  • Capture lost referrals that would otherwise go to competitors
  • Increase specialist utilization through optimized scheduling
  • Strengthen referral relationships for sustainable growth

Operational Efficiency

  • Reduce referral processing time from weeks to days
  • Reallocate staff time to patient-focused activities
  • Automate routine referral management tasks

Patient Experience

  • Reduce no-show rates with automated reminders
  • Provide transparent communication throughout care journey Provide transparent communication throughout care journey
  • Enable self-scheduling for faster appointment booking

Ready to Transform Your Referral Management?

Join leading healthcare organizations nationwide that have revolutionized their referral workflows with Loop

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