Stop Referral Leakage with Seamless Referral Management
Loop connects care teams, simplifies doctor-patient referral pathways, and engages patients throughout their care journey—all with a seamless user experience.

Overcome Healthcare Referral Obstacles
Loop addresses the most common referral pain points with proven solutions that deliver measurable results.
Lost Referrals
The Challenge
Referrals disappear into black holes without proper tracking. Healthcare organizations lose millions annually from referrals that never convert to appointments.
- • No visibility into referral status
- • Manual processes prone to errors
- • Patients fall through the cracks
- • Revenue leakage goes undetected
Our Approach
Complete referral visibility with automated tracking, real-time alerts, and comprehensive reporting to prevent any referral from being lost.
- • Automated referral capture from all sources
- • Real-time status tracking and alerts
- • Comprehensive leakage reporting
- • Revenue recovery analytics
Slow Processing
The Challenge
Manual routing takes weeks, causing patient dissatisfaction and competitive disadvantage. Administrative staff waste hours on repetitive tasks.
- • Weeks-long processing delays
- • Manual routing inefficiencies
- • Patient frustration and abandonment
- • Staff burnout from repetitive work
Our Approach
AI-powered intelligent routing that considers specialty, availability, insurance, and urgency to process referrals in hours, not weeks.
- • Smart routing algorithms
- • Automated workflow orchestration
- • Priority-based processing
- • Staff productivity optimization
Communication Gaps
The Challenge
Fragmented communication leads to care coordination failures, duplicate testing, and operational risks across organizational boundaries.
- • Siloed communication systems
- • Information gaps between providers
- • Duplicate tests and procedures
- • Information management challenges
Our Approach
Loop creates a robust communication channel that follows patients throughout their care journey. Our messaging and document sharing ensures seamless coordination between all providers while maintaining efficient information flow.
- • Centralized messaging
- • Centralized document sharing
- • Cross-organizational collaboration
- • Audit trails and transparency
Patient No-Shows
The Challenge
Patients left uninformed about their referrals result in high no-show rates, wasted provider time, and dangerous gaps in care continuity.
- • High no-show rates (up to 30%)
- • Patients unaware of appointments
- • Wasted provider time and resources
- • Delayed or missed care opportunities
Our Approach
Proactive patient engagement with automated SMS reminders, self-scheduling capabilities, and personalized preparation instructions.
- • Automated appointment reminders
- • Pre-visit preparation guidance
- • Multi-channel communication options
Limited Analytics
The Challenge
Lack of actionable data on referral patterns and network performance leads to missed optimization opportunities and suboptimal decision-making.
- • No referral pattern insights
- • Limited network performance data
- • Missed optimization opportunities
- • Decisions based on incomplete information
Our Approach
Comprehensive analytics dashboard with real-time insights, predictive analytics, and actionable recommendations for network optimization.
- • Real-time performance dashboards
- • Predictive analytics and trends
- • Network utilization optimization
- • ROI and outcome tracking
Desktop Limitations
The Challenge
Desktop-only systems prevent providers from managing referrals on the go, leading to delayed responses and missed critical updates.
- • Limited to desktop access only
- • Delayed response times
- • Missed critical notifications
- • Reduced provider flexibility
Our Approach
Native mobile application with push notifications, offline capabilities, and full referral management functionality accessible anywhere, anytime.
- • Native iOS and Android apps
- • Push notifications for urgent referrals
- • Offline functionality
- • Full feature parity with desktop
Ready to Transform Your Referral Process?
See how Loop can address your specific challenges and deliver measurable improvements to your referral workflow.
Schedule Your DemoTailored Solutions for Every Healthcare Role
Loop empowers every stakeholder in your healthcare ecosystem with purpose-built tools that solve their unique challenges
For Care Teams
Eliminate coordination headaches and focus on what matters most—patient care
Team Communication
Exchange patient information with confidence through our messaging system that enables seamless collaboration between care providers.
Frictionless EHR Integration
Connect with your existing systems without disruption, eliminating duplicate data entry and ensuring your team works with complete patient information.
Real-Time Communication Feed
Deliver focused educational materials to targeted audiences, keeping everyone informed and engaged.
Engagement Tools
Utilize in-app polling, surveys, and push notifications to gather feedback and drive participation.
For Physicians
Enhance your referral network and stay connected with your patients throughout their care journey
Patient-Centered Communication
Easily update referring teams about their patients, ensuring everyone stays informed and connected.
Care Team Creation
Customize your care team based on facility location, ensuring the right specialists are always available.
Therapy Awareness
Educate your referring networks with targeted information, improving patient outcomes and building stronger relationships.
Multi-Faceted Search Engine
Find the right provider with advanced filtering options, ensuring patients receive the best possible care.
For Patients
Stay informed and engaged throughout your care journey, with tools that empower you to take control of your health
Comprehensive Communication
Opt-in email preferences and customizable templates, ensuring you receive the information you need, when you need it.
Patient-Centered Engagement
Connect caregivers across multiple symptoms, building a support network that empowers you to manage your health.
Useful Information Dissemination
Google Maps integration and provider information, making it easy to find the care you need, when you need it.
Reduce Wrong Referrals
Optimized referral search engine workflows, ensuring you're connected with the right specialists for your needs.
Measurable Value For Your Organization
Loop delivers quantifiable benefits that directly impact your bottom line and patient satisfaction
Revenue Growth
- Capture lost referrals that would otherwise go to competitors
- Increase specialist utilization through optimized scheduling
- Strengthen referral relationships for sustainable growth
Operational Efficiency
- Reduce referral processing time from weeks to days
- Reallocate staff time to patient-focused activities
- Automate routine referral management tasks
Patient Experience
- Reduce no-show rates with automated reminders
- Provide transparent communication throughout care journey Provide transparent communication throughout care journey
- Enable self-scheduling for faster appointment booking
Ready to Transform Your Referral Management?
Join leading healthcare organizations nationwide that have revolutionized their referral workflows with Loop