Privacy Policy

1. Introduction

Clinical Softworks ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare technology solutions, including Loop, ValveTraq+, and Anamarc.

As a healthcare technology provider, we comply with applicable privacy laws and regulations to ensure the highest level of data protection.

2. Information We Collect

2.1 Personal Information

• Contact information (name, email address, phone number)
• Professional information (job title, organization, department)
• Account credentials and authentication data
• Communication preferences and settings

2.3 Technical Information

• Device information and identifiers
• Usage data and analytics
• Log files and system performance data
• IP addresses and network information

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our healthcare technology services
• Facilitating care coordination and communication
• Improving patient outcomes and healthcare delivery
• Ensuring system security and preventing unauthorized access
• Complying with legal and regulatory requirements
• Providing customer support and technical assistance
• Conducting research and analytics to improve our services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your explicit consent or authorization
• As required for treatment, payment, or healthcare operations
• To comply with legal obligations or court orders
• With trusted service providers under strict confidentiality agreements
• In case of emergency to protect health and safety
• For business transfers (mergers, acquisitions) with continued privacy protection

5. Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for data transmission and storage
• Multi-factor authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on privacy and security protocols
• Incident response and breach notification procedures

6. Your Rights

You have the following rights regarding your personal information:

• Right to access and review your personal information
• Right to request corrections or updates to your data
• Right to request deletion of your personal information
• Right to restrict or object to certain processing activities
• Right to data portability where applicable
• Right to file complaints with regulatory authorities

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Healthcare data may be retained according to applicable medical record retention requirements.

8. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where our servers are located and our central database is operated. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: